Refund policy

Refund & Exchange Policy – The Bridge Social Inc.

We’re a small, community-focused shop featuring locally made, handcrafted, and specialty goods. Because of the nature of our products, please review the following carefully:

🛍️ All Sales Final

Most items in our shop—including makeup, skincare, food items, beverages, handcrafted goods, jewellery, and used/vintage clothing—are final sale and non-refundable for safety and hygiene reasons.

If you have any concerns about the quality of your purchase, please reach out to us in-store or by email at info@thebridgesocial.ca and we’ll do our best to make it right.

👕 Seasonal Exchange Period (Nov 1 – Dec 31 Purchases)

For new clothing items only, purchases made between November 1 and December 31 2025 may be exchanged for a different size (if available in stock) until January 7 2026, when accompanied by:
    •    The original receipt, and
    •    The item in its original condition with tags attached.

No refunds will be issued for new clothing; size exchanges only.

🧾 Need Help?

If you’re ever unsure about an item’s eligibility before purchasing, please ask one of our staff—we’re happy to clarify!

Thank you for supporting local makers and small business ethics!